Greetings,

Our datacenter has just notified us of upcoming maintenance that will affect ALL US East & US West shared hosting servers. US Central servers should remain unaffected, however, due to the complexity of the maintenance, please be prepared for a possible outage.

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Global Network Maintenance [04/28/2010]
Date: Wednesday, April 28, 2010 (04/28/2010)
Start time (CST): 00:00
End time (CST): 07:00
Services affected: Public Network
Location: SEA/WDC/DAL
Duration: 7 hours
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As part of SoftLayer's migration to it's new Nationwide Backbone (SoftLayer Technologies - Network Overview), SoftLayer Engineers will be conducting maintenance on Wednesday April, 28th 2010 (04/28/2010). This maintenance window will serve to migrate the public network in SEA and WDC to the new MPLS enabled network. During this maintenance, traffic will be shifted to other providers while circuits are re-terminated to new equipment.

Datacenters:

SEA - Seattle, WA
WDC - Washington, DC

During this maintenance, customers might see packet-loss, routing anomalies, and increased latency as traffic is shifted to other providers. SoftLayer will be migrating the following circuits during this maintenance.

SEA:
- NTT America
- Level 3
- Global Crossing
- Time Warner Cable
- Comcast
- Seattle IX
- Google
- Public Peering to DAL/WDC

WDC:
- NTT America
- Level 3
- Global Crossing
- Qwest
- Time Warner Cable
- Comcast
- Equinix
- Public Peering to SEA/DAL
- Google

During this maintenance, customers might see packet-loss, routing anomalies, and increased latency on the public network only. SoftLayer Engineers will make every effort to mitigate the effects of this work during the timeframe listed above. We expect no impact to private network connectivity during this maintenance.

This maintenance window will not affect dedicated server customers.




Tuesday, April 27, 2010







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